About
Meet Our Team
Management Team
A dynamic group of professionals dedicated to excellence in community management and customer service. Together, we bring a diverse range of skills and expertise to the table, united by our passion for serving and enhancing the communities we call home. With the Fletcher Team, your community is in capable and caring hands.
William “Bill” Fletcher Crawford, CMCA
Bill Crawford is the President and Owner of Fletcher Community Partners, a role he has held for over a decade. Under his leadership, the company has experienced significant growth, driven by a commitment to innovation and exceptional client satisfaction. Bill’s career in community associations began at the age of 19 when he worked for a condominium builder during a summer job in college. He holds a bachelor’s degree from the University of Notre Dame. In addition to his professional pursuits, Bill values quality time with his family, and he and his wife are the proud parents of three children.
Soozi Smith, CMCA, AMS
Soozi Smith has over 35 years of experience in the homeowner association industry, where she has built a reputation for exceptional customer service and strong client relationships. Known for her reliability and commitment, Soozi actively seeks to understand and meet the needs of her clients, making her a trusted professional. Outside of her career, she enjoys time with her family and embraces travel as a way to explore new cultures continually enriching her perspective on life and work.
John Throneberry
John Throneberry has been an invaluable member of the Fletcher team for over 15 years, bringing a wealth of industry knowledge and expertise in maintenance that has significantly contributed to the company’s success. His unwavering dedication, keen problem-solving skills, and ability to mentor others have made him a trusted resource for both colleagues and clients alike, fostering a culture of collaboration and excellence. Outside of work, John cherishes creating lasting memories with his family and children, often engaging in outdoor adventures and activities that strengthen their bonds and enrich their lives.
John Holcomb
John Holcomb brings over a decade of expertise in community management, specializing in management, contract negotiation, and vendor relations. His innovative problem-solving skills and determination have earned him respect from colleagues and clients alike, driving successful outcomes for the communities he serves. Outside of his professional life, John enjoys sports, travel, skiing, and cooking, and he cherishes quality time with family at the lake, contributing to a lively and inclusive workplace culture.
David Beebe
David Beebe is an accomplished Association Manager with over 30 years of experience in management. With a degree in electrical engineering, he has worked in both large multinational corporations and smaller firms, giving him a well-rounded perspective. His previous experience as a resident and Board member of a community managed by Fletcher adds a personal touch to his professional insights. David enjoys spending time with his family and traveling.
Delana Meyer, CMCA
Delana Meyer, a proud alumna of the University of Texas at Dallas, joined the Fletcher team in 2023 as a property manager. With her newly achieved CMCA designation, she demonstrates a strong dedication to exceptional client service, characterized by her friendly and approachable nature. Delana enjoys staying active through hiking, trying new workout classes, and exploring local farmer’s markets, which reflects her vibrant and energetic lifestyle.
Rachel Laurence
Rachel has nearly a decade of experience in the community management industry. She is passionate about fostering strong, accountable leadership and creating positive, engaged communities. Her commitment to integrity and dedication to serving others are the cornerstones of her professional approach. She cherishes time spent with her family—her husband, and their adopted daughter. Whether she’s enjoying the great outdoors such as hiking and kayaking, getting lost in a good book, or expressing creativity through painting, she strives to balance personal growth with professional success.
Customer Service
Nizley Alferez
Nizley Alferez has over ten years of experience in customer service and retail management, currently serving as the Customer Service Team Lead at Fletcher. Her creative, results-oriented approach, coupled with excellent communication skills, allows her to manage projects efficiently and foster a positive workplace culture. Nizley is passionate about team development and leverages her tech-savviness to improve operational efficiency. In her spare time, she enjoys reading self-help books and staying active at the gym, always looking for ways to grow.
Tin Ruiz
Tin Ruiz is a customer service professional at Fletcher, recognized for his friendly and patient demeanor. With over a decade of experience in customer service, primarily in call centers, he excels in ensuring that every homeowner feels heard and valued. His empathetic communication style fosters trust and satisfaction among clients. In his leisure time, Tin enjoys outdoor adventures, particularly traveling and soaking up the sun on the beach, which refreshes his spirit and inspires his work.
Jose Mari
Jose Mari has over a decade of experience in customer service and administration, playing a key role in ensuring smooth operations at Fletcher. He brings a blend of problem-solving skills and organizational expertise to the team. He specializes in managing customer inquiries and providing efficient solutions, while overseeing daily administrative tasks. Dedicated and detail-oriented, Jose is committed to delivering excellent service and supporting the team in achieving company goals. Outside of work, he enjoys badminton and quality family time by the beach.
